Terms and conditions

1. Legal Status1.1 License Number: ALSI-202507031-FI21.2 Issuing Authority: Autonomous Island of Anjouan, Union of Comoros1.3 Jurisdiction: Anjouan (Comoros)1.4 Allowed to Operate in Germany: Yes, accessible and reliable for German players with secure operations

2. Registration and Login Process2.1 Step-by-Step Process:

   • Visit sign-up page and enter email, username, password, currency.
   • Confirm email via link.
   • Submit KYC (ID, address proof) for full access.
   • Deposit min €20 to activate bonuses2.2 Is KYC/ID Verification Required: Yes, triggered on first withdrawal or large deposits2.3 Time to Activate Account: Minutes after email confirmation, KYC 1-2 days2.4 Terms of registrations (minimum age, one account per user, and restricted countries):
   • 18+, one account per user, restricted: US, certain others - Germany allowed

3. Games and Software Providers3.1 Top Games:

   • Book of Dead (Play'n GO), Starburst (NetEnt), Gates of Olympus (Pragmatic Play)
   • Money Train (NoLimit City), Dead or Alive (NetEnt)3.2 Software Providers:
   • NetEnt (UKGC/MGA), Pragmatic Play (MGA), Evolution (MGA/UKGC)
   • Play'n GO (MGA/UKGC), NoLimit City, Hacksaw Gaming, Yggdrasil
   • Provably fair on select crash games by BGaming3.3 Total Game Count: Over 3,500 titles3.4 Game Categories:
   • Slots, Live Casino, Table Games (Blackjack, Roulette)
   • Crash/Mines/Plinko

4. Bonuses and Promotions4.1 Welcome Bonus (Amount, % Match, Free Spins):

   • Slot Pack: 100% up to €500 + 100 FS (€0.10 each on slots), Crypto: 200% up to 0.01 BTC
   • Live: 50% up to €3004.2 Welcome offers specific to Germany:
   • Standard EUR packs available in Germany4.3 Process of activation for Welcome Bonus:
   • Deposit €20+ and select pack4.4 Wagering Requirements:
   • 25x (deposit + bonus), slots 100%, tables/live 0%4.5 Time Limits:
   • 30 days typical, some spins 72 hours4.6 Recurring Promotions:
   • Midweek/Weekend Spins, Live Rewards4.7 Cashback Offers:
   • Via loyalty tiers, up to higher % at top ranks4.8 Reload Bonuses (list any available):
   • Midweek/Weekend reload spins4.9 Free Spins Bonuses:
   • 100 FS value €0.10 on selected slots4.10 General Bonus Terms and Conditions:
   • Max bet €5, max win €1000 from bonus, gradual unlock via wagering

5. VIP and/or Loyalty Program5.1 VIP Tiers and Rewards:

   • Rank progression: e.g., Boatswain+, higher cashback %, exclusive bonuses, priority support
   • Better Kuki Shop items5.2 How to Qualify:
   • Earn points from bets (e.g., 1 pt per €10), complete missions5.3 Loyalty Program Description:
   • Points-based with Kuki Shop for FS, cash, loot boxes, auto cashback5.4 Loyalty Program Rules:
   • Points redeemable, higher tiers better rates, manual claim for some

6. Payment Methods and Banking Terms6.1 Deposit Methods (Min/Max, Processing Times, Fees):

   • Crypto (BTC, ETH, etc.), Cards, Bank Transfer, Min €20, Instant, Free6.2 Withdrawal Methods (Min/Max, Processing Times, Fees):
   • Same, Min €25 (€50 bank), up to €20k/month, 48h processing (crypto faster)

7. Key Terms and Conditions7.1 Bonus Terms (Wagering, Max Bet, Game Restrictions):

   • 25x D+B, max bet €5, slots 100% contribution7.2 Deposit Limits:
   • Daily/weekly/monthly settable, min €207.3 Withdrawal Limits:
   • €3k/day, €6k/week, €20k/month7.4 Account Restrictions:
   • One per user, self-exclusion available

8. Mobile and Technical Features8.1 App Availability (iOS/Android):

   • No native app, responsive web (typical size N/A, simulates 50MB app equiv.)8.2 Mobile Browser Optimization:
   • Fully optimized, fast load, light/dark mode8.3 User Experience and Speed on Mobile:
   • Intuitive navigation, Face ID login via browser, smooth live casino8.4 Process of registration on mobile:
   • Same as desktop, touch-friendly

9. Security and Fair Play9.1 SSL & Encryption Standards:

   • SSL (Cloudflare-level), 2FA9.2 RNG & Game Fairness (Auditors like eCogra/iTech Labs):
   • RNG certified by Anjouan, provider audits (no eCOGRA visible)9.3 Customer Support (Channels, Response Time):
   • Live chat (minutes), email, 24/7

10. Responsible Gambling Features10.1 Tools (Deposit Limits, Time-Outs, Self-Exclusion):

    • Deposit limits, cooling-off, temporary/permanent self-exclusion, session reminders10.2 Links to Support Organizations:
    • General (e.g., Gamblers Anonymous), Germany-specific like CheckDeSpiel.de equivalents

11. Advantages and Disadvantages11.1 Pros:

    • Vast games, crypto fast payouts, themed bonuses, gamified VIP, mobile seamless11.2 Cons:
    • Anjouan license (not GGL), no phone support, bonus WR high

12. General Casino Information12.1 Year Founded: 202512.2 Operator/Parent Company: Metaface Limited, Belize12.3 Supported Languages: English, German, others12.4 Accepted Countries:

    • Most incl. Germany12.5 Restricted Countries: US, certain others